Shipping policy
We’re proud to offer Canada-wide and worldwide shipping — bringing quality-crafted apparel and accessories delivering to you with care. All of our products — including t-shirts, hoodies, sweaters, jackets, bags, hat and caps and shoes — are made to order and shipped directly to you. Below, you’ll find detailed shipping information for each product type.
Order Processing & Fulfillment
- Production Time: 3–7 days
-
Shipping Time: 9–14 business days
(Time for delivery after fulfillment.) -
Total Fulfillment Time: 12–21 business days
(Time needed to print and prepare your order.)
*A tracking link will be sent to your email once your order ships.*
Flat Rate Shipping (Worldwide)
Note: Shipping costs are calculated per product category. All rates will be reflected at checkout.
Apparel
| Category | First Item | Each Additional Item |
|---|---|---|
| T-Shirts, Tank Tops | $11.99 | $6.00 |
| Long Sleeve Shirts | $11.99 | $6.00 |
| Hoodies, Sweatshirts, Sweaters | $16.99 | $8.00 |
| Jackets, Bombers, Windbreakers | $16.99 | $8.00 |
| Leggings, Joggers, Pants, Shorts | $16.99 | $8.00 |
| Dresses, Skirts | $11.99 | $6.00 |
| Sports Bras, Underwear | $11.99 | $6.00 |
| All-Over Print Apparel | $11.99 | $6.00 |
| Embroidered Clothing | $11.99 | $6.00 |
| Hats, Beanies, Caps | $9.99 | ~$1.00–2.00 |
*Your total shipping cost will be calculated automatically at checkout based on your order contents.*
Order Tracking
- Orders includes tracking, will be emailed to you once shipped.
- Allow 1–10 business days for tracking info to update after dispatch.
Delivery Areas
Our store ships and delivers worldwide. Orders shipped from Canada typically do not incur duties or import taxes for Canadian customers.
However, depending on stock availability and logistics, some orders may be fulfilled from the United States or other international locations. In these cases:
Duties & Customs
-
Your order may be subject to import duties, taxes, or other fees as determined by customs regulations in your country.
- These charges, if applicable, are the responsibility of the customer and must be paid upon delivery.
- By placing an order with us, you acknowledge and accept that such fees may apply when your shipment arrives in your country.
For customers outside Canada and the US, customs policies vary widely by country. We recommend checking your local customs regulations to understand potential import duties or taxes before placing an order.
Lost In Transit
Claims must be submitted within 30 days of the estimated delivery date. To file a claim, please email us at contact@bluewardrobeapparel.com.
If The Carrier Confirms The Order Is Lost
We’ve got you covered — we’ll gladly reship your order at no extra cost.
Exceptions (When Reshipping Is Not Covered)
We are unable to reship orders that are:
- Marked as delivered by the carrier
- Delayed or lost due to an incorrect shipping address
-
Refused by the customer upon delivery
Please double-check your shipping details at checkout, and feel free to contact the carrier for further assistance if needed.
Order Cancellation
Time Frame for Cancellations: If you regret your purchase, you can only cancel an order within 2-3 business days of placing it. After that time frame, production typically starts, and it’s no longer possible to cancel.
We understand that sometimes things change, and you may need to cancel an order. While we work hard to process orders as quickly as possible, we’ve got you covered if you need to make adjustments. Here’s how you can cancel your order:
-
Check Your Order Status:
If your order is still processing or hasn’t been shipped yet, you can cancel it easily through your account. Simply log into your account, go to "Order History," and select the order you wish to cancel. -
Contact Us:
If you’re unable to cancel your order directly, don’t worry! Our customer service team is here to help. Reach out to us within 6 hours of placing your order, and we’ll do our best to assist you. -
Order Shipped?
Once an order has been shipped, it can no longer be canceled. But don’t worry—if you receive the item and decide it’s not right for you, we offer a straightforward return process. Please visit our Returns & Exchanges page for more details.
- Why Act Fast?
- The quicker you contact us, the better chance we have of stopping your order before it’s dispatched! We’re committed to ensuring you’re happy with your shopping experience.
Questions?
We're here to help! Reach us anytime at contact@bluewardrobeapparel.com or via our Contact Us page.
